Question 1

What is a Supercharged Plan and What Are Its Benefits?

Accepted Answer

Supercharged is a special subscription plan offered to a limited number of loyal and responsible users, selected based on a complex algorithm of criteria.

Your membership in the Supercharged plan provides exclusive benefits and better conditions for the SPARK service, such as:

• No penalties in the event of an insured event.

• Doubled eGO points for every euro paid.

• Lower prices per minute for higher-class cars.

• Lower prices for a day session on the weekend.

• 25-minute free reservation (instead of 15 minutes with the Standard plan).

Question 2

How to activate or deactivate my Supercharged membership?

Accepted Answer

If you meet the criteria for a Supercharged plan, you'll see it listed in "My Plan" on the mobile app. You can choose paying monthly or annually, and prepaying for a full year will give you a discount.

You can cancel your Supercharged membership at any time and switch to a Standard or other plan. Please note that preferential conditions for the SPARK service will remain valid until the end of your current paid membership period.

Question 3

What is the price difference per minute between Standard and Supercharged plans?

Accepted Answer

The cost of different services when using SPARK varies depending on whether you have a Standard or Supercharged plan.

For detailed pricing information on all plans, please refer to the "Membership Plans" section.

Question 4

Why I don’t see the option to upgrade to Supercharged membership?

Accepted Answer

Supercharged membership is offered **only to a limited number** of loyal and responsible users who meet strict and complex criteria.
If you are one of them, you will receive a notification and an invitation to join the Supercharged plan. To qualify, you need to use the service responsibly and regularly.

Question 5

Supercharged membership for Business

Accepted Answer

Your employees can switch from the Standard plan to the Supercharged plan and benefit from the same benefits as described above, applicable to individuals.

When employees from your company account join a Supercharged plan, the charge will be reflected on your next invoice. In case you purchase an annual subscription, it will be billed in the invoice from the month of its activation.

Supercharged Membership

What is a Supercharged Plan and What Are Its Benefits?

How to activate or deactivate my Supercharged membership?

What is the price difference per minute between Standard and Supercharged plans?

Why I don’t see the option to upgrade to Supercharged membership?

Supercharged membership for Business