Question 1

SPARK partner locations in Sofia and Plovdiv

Accepted Answer

Here are the partner locations of SPARK in Sofia and Plovdiv, where no parking fee is required:

**In Sofia**

• Balkan Climbing
• Business Park Sofia
• Boyana Sport Center
• Bulgaria Mall
• Carwash Residential Park
• DECATHLON Vitosha
• Expo 2000 Business Center, Vaptsarov bul.
• Fair Play International headquarters
• Fantastiko – Bankya
• Fantastiko – Ovcha Kupel
• Fantastiko – Simeonovsko Shose
• Fantastiko – SkyCity Mall
• Goldline Building, Mladost
• GORA (Green Office and Residential Area)
• Hewlett Packard Enterprise, Ring Road
• Hill Tower Business Center
• Hotel Novotel Sofia
• Hyatt Regency Sofia
• IBIS Sofia Airport Hotel
• IKEA
• Kambanite Green offices
• Kiler.bg (warehouses)
• Kitchen59
• Lufthansa Technik
• M2M Services (north parking of business building M8)
• Maleeva tennis club
• Mall of Sofia
• Medical Complex "D-r Shterev"
• Megapark
• Metro 1
• Mr. Bricolage – Tsarigradsko Shose
• National historical museum
• Paradise Center
• Park Lane Office Center
• Porsche Center Sofia
• Porsche South Sofia
• Poligrafia Office Center Sofia
• Serdika Center
• SiteGround
• Sofia Airport Center
• Sofia Airport Terminal 2 (outside parking)
• Sofia Tech Park
• The Mall
• Vassilev Business City
• West Mall Sofia

**In Plovdiv**

• HAAS - 60, Volkswagen dealership
• Mall Plovdiv
• Plovdiv Plaza Mall
• VIA Park

Question 2

Parking at Sofia Airport “Vasil Levski”

Accepted Answer

There are special SPARK zones where you can park the SPARK car at Sofia Airport "Vasil Levski".

**NB!** Access is free of charge. Please, **do not take a ticket at the entrance**, as this will result in parking fees for your electric vehicle.

**Terminal 1**

There are 4 SPARK parking spots in the open parking lot. The barrier opens automatically.

If there are no available spots, you will see a message on the barrier screen. In this case, you should head to another location (Ibis or Lufthansa).

**Terminal 2**

There are 2 SPARK parking lots there. The first has 6 spots, located to the left of arrivals/departures, next to the taxi area.

The second place is opposite the terminal, where we have 11 spots. The barrier works in the same way as the one at Terminal 1.

**Please note that:**

The barrier will automatically open if there are available spots.

If the zones are full, please head to one of the other nearby SPARK zones.

Question 3

Parking at malls

Accepted Answer

Some malls have special SPARK zones where you can park your SPARK. Entry is by automatic access (no need to take a ticket) or with a card that you will find in the glove compartment of the electric car. If one is missing, call the barrier intercom and inform them that you are with SPARK.

More information about the malls that are partner locations of SPARK can be found in the sub-topic "**SPARK partner locations in Sofia and Plovdiv**".

Question 4

What are the parking fees in Sofia and Plovdiv?

Accepted Answer

You can park SPARK for free in the following locations:

• **Blue and Green zones** (except for private parking lots)
• **Parking lots of indicated partner locations**
• **SPARK areas marked on the mobile app map**

**Important Note:** An additional fee applies for parking in **purple zones**, as indicated in the app. This fee is only charged to **Standard plan** users. **SPARK Pro, Recharged, and Supercharged** subscribers park for free in purple zones.

If you start your session in one city and end it in another, you will be charged an intercity fee, regardless of which direction you traveled between Sofia and Plovdiv.

For trips from Radinovo industrial zone to Plovdiv and vice versa, no fee is due. The city of Bankya is a purple zone and a parking fee is due if you end your session there.

Question 5

What is a purple paid zone?

Accepted Answer

These are zones marked on the map in the app where **Standard plan** users owe an additional fee to end their session. It's charged automatically.
Subscribers to the **SPARK Pro, Recharged,** and **Supercharged** plans do not owe a fee when ending a session in a purple zone.

Question 6

How to enter private parking zones?

Accepted Answer

The car documents include free parking cards for some of our partner locations.

Use these cards only to enter or exit the car park without taking tickets.

At most partner locations, an access card is not required. The barrier is either lifted by a security guard or requires a ticket. In these cases, follow the rules set by the location owner.

Question 7

Do I have to return the SPARK car to the same place I picked it up?

Accepted Answer

**You don't have to return the car to the same location.** When ending your session, park the electric car in a permitted spot **within the SPARK zones** – marked in blue or purple on the map in the app.
**NB!** It is forbidden to leave the cars in private or commercial parking lots that are not explicitly listed as our partners.
Please do not violate the Road Traffic Act or the municipal parking regulations. Keep in mind that the app will not let you end your session outside a SPARK zone.